We want you to love your purchase. If you’re not fully satisfied, Adrielle Journeys offers a fair and transparent return and refund process.
Items must be returned within 3 days of delivery.
Products must be unused, in original packaging, and include all accessories.
Proof of purchase (order number or receipt) is required.
Used or damaged items caused by customer mishandling.
Products purchased on final sale or under clearance discounts.
Contact us to initiate a return request.
Once approved, you’ll receive return shipping instructions.
Ship the product securely to avoid damage in transit.
Refunds will be processed within 7–10 business days after we receive and inspect the returned product.
Refunds are issued to the original payment method only.
If you wish to exchange an item for a different model or size, please indicate this in your return email.
